CEOE School Counselor Practice Exam

When a student shows signs of distress, the most important first step is to speak with her directly to assess safety and needs. A calm, confidential conversation allows you to gauge whether she is at risk, what support she might need, and what immediate steps should be taken. It also builds trust, showing she is heard and cared for, which is crucial for any subsequent help she receives.

By talking with her right away, you gather essential information—about her feelings, any thoughts of harming herself or others, and potential plans or means—so you can decide on the appropriate next actions. If there is imminent danger, you follow the school’s crisis procedures immediately. If not, you can involve parents, teachers, and mental health resources after you’ve checked in with her and established a safety plan.

Waiting to observe or contacting parents first can delay needed support and may undermine trust, while referring to a teacher without first checking in with the student misses a critical opportunity to assess risk and provide direct support.